Terms of Service

Effective Date: July 17, 2026

Welcome to Artivq ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of artivq.com (the "Website") and any purchases made through our Website. By accessing or using our Website, you agree to be bound by these Terms.

1. Business Information

Business Owner: Janusz Zygmunt Kuna

Business Address:
Kruisplein 510
3012 CC Rotterdam
Zuid-Holland
The Netherlands

Phone: +31 635216499

Email: info@artivq.com

Website: artivq.com

KvK Number: 97402758

2. Acceptance of These Terms

By using this Website or placing an order, you confirm that you are at least 18 years old or have permission from a parent or legal guardian. If you do not agree with these Terms, please do not use our Website.

3. Products

We make every effort to ensure that product descriptions, images, specifications, and prices displayed on our Website are accurate. However, we do not guarantee that all information is completely error-free, current, or free of omissions.

Product images are provided for illustrative purposes. Actual products may vary slightly due to lighting, display settings, manufacturing updates, or other factors.

We reserve the right to modify, discontinue, or limit the availability of any product at any time without prior notice.

4. Pricing

All prices displayed on our Website are shown in the applicable currency and include VAT where legally required.

Although we strive for accuracy, pricing errors may occasionally occur. If an incorrect price has been displayed, we reserve the right to cancel the order and provide a full refund where applicable.

5. Orders

Submitting an order does not automatically create a binding agreement.

We reserve the right to refuse or cancel any order, including but not limited to situations involving:

Pricing or technical errors
Product availability issues
Suspected fraud
Suspected abuse of promotions
Incomplete or incorrect customer information
Compliance with applicable laws

If payment has already been processed for a cancelled order, the amount paid will be refunded using the original payment method.

6. Payment

Payment must be successfully completed before an order is processed.

We accept payment methods that are displayed during checkout. Payment processing is handled by secure third-party payment providers.

We do not store complete payment card information on our servers.

7. Shipping and Delivery

Estimated delivery times provided on the Website are estimates only and are not guaranteed.

Delays caused by shipping carriers, customs authorities, weather conditions, public holidays, or circumstances beyond our reasonable control do not constitute a breach of these Terms.

Risk of loss transfers to the customer upon delivery to the address provided during checkout.

8. Right of Withdrawal (EU Consumers)

If you are purchasing as a consumer within the European Union, you may have the legal right to withdraw from your purchase within 14 days after receiving your order, subject to applicable consumer protection laws.

To exercise your withdrawal rights, please contact:

Email: info@artivq.com

Additional information regarding returns and refunds can be found in our Refund Policy.

Nothing in these Terms limits your statutory consumer rights.

9. Returns and Refunds

Returns and refunds are handled in accordance with our Refund Policy.

Where applicable by law, refunds will be processed using the original payment method after returned items have been received and inspected.

10. Intellectual Property

All content on this Website, including but not limited to:

Text
Logos
Images
Graphics
Product listings
Website design
Layout
Software

is owned by or licensed to Artivq and is protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or commercially exploit any Website content without prior written permission.

11. Acceptable Use

You agree not to:

Use the Website for unlawful purposes
Attempt unauthorized access to our systems
Interfere with Website functionality
Introduce malware or harmful software
Submit false or misleading information
Violate applicable laws or regulations

12. Disclaimer of Warranties

The Website and its contents are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee uninterrupted, secure, or error-free access to the Website.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Artivq shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

Use of the Website
Inability to use the Website
Product delays
Technical interruptions
Loss of data
Loss of profits

Nothing in these Terms excludes liability that cannot legally be excluded under Dutch or European law.

14. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

15. Third-Party Services

Our Website may contain links to third-party websites or services.

We are not responsible for the content, policies, security, or practices of third-party websites.

16. Force Majeure

We shall not be liable for delays or failure to perform our obligations where such delay or failure results from circumstances beyond our reasonable control, including but not limited to:

Natural disasters
Government actions
Internet outages
Labor disputes
Transportation disruptions
Pandemics
Utility failures

17. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon publication on the Website unless otherwise required by law.

Continued use of the Website after updates constitutes acceptance of the revised Terms.

18. Governing Law

These Terms are governed by the laws of the Netherlands.

Any disputes arising from or relating to these Terms shall be subject to the jurisdiction of the competent courts of the Netherlands, without prejudice to mandatory consumer protection rights under applicable law.

19. Contact Information

Artivq

Business Owner: Janusz Zygmunt Kuna

Business Address:
Kruisplein 510
3012 CC Rotterdam
Zuid-Holland
The Netherlands

Email: info@artivq.com

Phone: +31 635216499

Website: artivq.com

KvK Number: 97402758